helpdesk

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mattbishop edited this page Sep 13, 2012 · 1 revision

Matt and Pat!

Use Cases:

List Tickets
Search for Ticket
Create Ticket
Read Ticket
Assign Ticket
Close Ticket
Read Comments
Add Comments

Resources:

/tickets
/comments
/users
/assignments
/searches

Actions:

GET /tickets
POST /tickets { json }
GET /tickets/{id}
POST /assignments
PATCH /tickets/id