Skip to content
Open
Show file tree
Hide file tree
Changes from all commits
Commits
File filter

Filter by extension

Filter by extension

Conversations
Failed to load comments.
Loading
Jump to
Jump to file
Failed to load files.
Loading
Diff view
Diff view
2 changes: 2 additions & 0 deletions benefits-and-perks.md
Original file line number Diff line number Diff line change
Expand Up @@ -134,3 +134,5 @@ All employees can have a free personal Basecamp account and a free personal HEY
All staff carry a 37signals Visa card that you can use for work expenses like the benefits described above, software, computer equipment, meet-up travel, or office supplies. Check with your manager or your People Ops team if you have any doubts about whether or not a purchase qualifies as a work expense.

We use an expense management platform called [Airbase](https://www.airbase.com/). You’re responsible for the monthly categorizing of your expenses and uploading receipts for purchases over $75. Full instructions on how to log your expenses in Airbase can be found in [Basecamp](https://3.basecamp.com/2914079/buckets/28168307/documents/5508145768).

[Continue to How We Work →](how-we-work.md)
2 changes: 2 additions & 0 deletions getting-started.md
Original file line number Diff line number Diff line change
Expand Up @@ -20,3 +20,5 @@ Your welcome project will also contain a list of people to meet over the course
* People Ops. You’ll meet with Andrea to review 37signals policies, benefits, and compensation.

After your environment has been set up, expectations are clear, and you’ve met who you need to meet, you’ll get to work! You’ll begin working on real projects, with plenty of support and guidance, within your first week. Your responsibilities and impact will increase as you learn and gain confidence over the next few months, and most people are up to speed and feeling fully part of the team in about 3 months.

[Continue to Benefits & Perks →](benefits-and-perks.md)
2 changes: 2 additions & 0 deletions how-we-work.md
Original file line number Diff line number Diff line change
Expand Up @@ -62,3 +62,5 @@ Inform your manager or People Ops if you experience behavior that's inconsistent
To further encourage our cooperative working environment, we avoid having political debates on our internal communication systems. 37signals as a company does not weigh in on politics publicly, outside of topics directly related to our business. We respect everyone’s right to participate in political expression and personal activism, but you should be at peace with both of these stances while at work.

Nothing in this policy limits US employees' rights to [file a complaint](https://www.eeoc.gov/how-file-charge-employment-discrimination) with the Equal Employment Opportunity Commission or any other regulatory agency.

[Continue to Making a Career →](making-a-career.md)
2 changes: 2 additions & 0 deletions making-a-career.md
Original file line number Diff line number Diff line change
Expand Up @@ -51,3 +51,5 @@ When you get a promotion, that is you move from one level to another, you’ll g
You’ll meet with your manager for formal performance reviews. When you’re new to 37signals, you’ll meet at the 3-month, 6-month, and 1-year marks. Then you’ll meet once a year, around your anniversary with the company. Your manager will share performance expectations for your role when you start, and they’ll keep you apprised of any changes to expectations should they evolve.

Managers are expected to document performance review outcomes and any action items or deadlines that come out of the meetings.

[Continue to Our Rituals →](our-rituals.md)
2 changes: 2 additions & 0 deletions managing-work-devices.md
Original file line number Diff line number Diff line change
Expand Up @@ -21,3 +21,5 @@ Devices running Android, iOS/iPadOS, and Windows are currently unmanaged. It’s
## FAQ

There are many questions that arise from IT policies such as this, so we've written [an FAQ in BC4](https://3.basecamp.com/2914079/buckets/31986799/documents/6044843594) to help answer them.

[Continue to Our Internal Systems →](our-internal-systems.md)
2 changes: 2 additions & 0 deletions moonlighting.md
Original file line number Diff line number Diff line change
Expand Up @@ -32,3 +32,5 @@ Here are a few guiding principles about whether something could be a problem:
In general, we’d like to be lenient within reason, but we’re going to be strict if we see it impact your time, attention, or performance here at work.

It’s hard to come up with one-size fits all rules. If you’re in doubt, please reach out to your manager.

[Continue to State Leave Provisions →](stateFMLA.md)
2 changes: 2 additions & 0 deletions our-internal-systems.md
Original file line number Diff line number Diff line change
Expand Up @@ -41,3 +41,5 @@ Dash is the main hub for everything that has to do with logging (like finding wh
Shipshape is the OG in-house tool for ensuring your work Mac laptop is safe and secure. We still run it, but it's gradually being superceded by Kandji. When you’re given access to the company’s GitHub account, you can run Shipshape to be sure you’re up to code. Shipshape will also test your machine periodically to let you know (and our SIP team know) if your machine springs a leak and needs bailing out.

[github.com/basecamp/shipshape 🔒](https://github.com/basecamp/shipshape)

[Continue to A Note About Moonlighting →](moonlighting.md)
2 changes: 2 additions & 0 deletions our-rituals.md
Original file line number Diff line number Diff line change
Expand Up @@ -17,3 +17,5 @@ Our COO runs the All Hands, but many people across departments may present on to
## Everyone on Support (EOS)

Everyone in the company is encouraged to do periodic Customer Support shifts. We call it Everyone on Support (EOS). Talking directly to customers helps us realize what’s wrong and what’s right with our products. You’ll always have access to our wonderful Support team if you need help writing clear and correct answers to customer questions through Help Scout, our support response tool.

[Continue to Managing Work Devices →](managing-work-devices.md)
2 changes: 2 additions & 0 deletions severance.md
Original file line number Diff line number Diff line change
Expand Up @@ -5,3 +5,5 @@ If your employment or contract with 37signals is terminated, you may be eligible
The package will also include health insurance for you and your dependents if you’ve been on our policies for the same time periods, compensation for unused vacation time, and compensation for unused sabbatical time if applicable (1 year look back).

Compensation for unused PTO is calculated using your hourly rate. In return, you’ll be asked for a general release of liabilities and other standard employment termination terms. If you're terminated for cause; such as misconduct, violation of company policies, insubordination or substance abuse while working, you will not be eligible for severance unless otherwise determined by management.

[Continue to Titles for Designers →](titles-for-designers.md)
2 changes: 2 additions & 0 deletions stateFMLA.md
Original file line number Diff line number Diff line change
Expand Up @@ -37,3 +37,5 @@ Below are states that have Paid Medical and Family Leave provisions and in which
* Paid Family Leave for [caring for and bonding with a child](https://paidleave.oregon.gov/employees/applying-for-family-leave.html) within the first year of the birth of a new baby or the placement of an adopted or foster child, up to 14 weeks. Paid Leave Oregon provides job protection and monetary benefits.
* [Paid Family Leave for Family Care](https://paidleave.oregon.gov/employees/applying-for-family-leave.html) to care for a seriously ill or injured family member, up to 12 weeks. Paid Leave Oregon provides job protection and monetary benefits.
* [Paid Family Leave for Safe Leave](https://paidleave.oregon.gov/employees/applying-for-safe-leave.html) to care for yourself or your child after an incident of assault or domestic violence, up to 12 weeks. Paid Leave Oregon provides job protection and monetary benefits.

[Continue to Severance Packages →](severance.md)
2 changes: 2 additions & 0 deletions titles-for-QA.md
Original file line number Diff line number Diff line change
Expand Up @@ -15,3 +15,5 @@
| *Trust* | Work is reviewed with some back and forth and the occasional need for material direction or implementation changes. Trusted to run QA end-to-end for product features that requires little or no oversight or correction. Makes material contributions to documentation. | Consistently sought by colleagues for assistance with QA, feature scope or issue severity decisions. Capable of directing the QA team strategy for an entire cycle. Oversees the work of third-party firms (testing, accessibility), providing feedback and ensuring appropriate quality. |
| **Coachability** | | |
| *Feedback* | Receives constructive feedback with a growth mindset. Has self-awareness about core strengths and areas for development. Provides specific, well-considered feedback within area of expertise, when asked. Is able to disagree and commit. | Seeks constructive feedback on own work with a growth mindset. Has self-awareness about core strengths and areas for development. Provides developing oversight to senior, mid, and junior QA testers. Can disagree and commit. |

[Continue to Titles for Support →](titles-for-support.md)
2 changes: 2 additions & 0 deletions titles-for-designers.md
Original file line number Diff line number Diff line change
Expand Up @@ -18,3 +18,5 @@
| *Flexibility* | You have a point of view as a designer and you're demonstrated comfort expressing it. You're able to disagree and commit. | You have a point of view as a designer and you're demonstrated comfort expressing it. You're able to disagree and commit. | You have a strong point of view, but you've shown you're able to edit and be flexible. | You have a strong point of view, but you've shown you're able to edit and be flexible. |
| **Coachability** | | | | |
| *Feedback* | You observe and learn from the work and behavior of others. You receive constructive feedback with a growth mindset. | You receive constructive feedback with a growth mindset. You provide specific, thoughtful feedback within area of expertise when asked. | You can provide specific, material, constructive feedback on the work of more junior designers that deepens their knowledge across broad areas. | You define team standards and guidance. You're consistently sought by colleagues across the company for assistance with critical work or decisions. |

[Continue to Titles for Ops →](titles-for-ops.md)
2 changes: 2 additions & 0 deletions titles-for-ops.md
Original file line number Diff line number Diff line change
Expand Up @@ -18,3 +18,5 @@
| *Trust* | Contributes to small projects with direction and help. Work is reviewed. | Productive member of the team, able to contribute effectively to small projects. Work is reviewed with the occasional need for material direction or implementation changes. | Fully productive member of the team, able to contribute to almost any project. Work doesn’t necessarily need to be reviewed, but general approach may be. | Able to contribute to any project. Work happens completely autonomously with no regular need for review. Work is almost always free of mistakes, and you often help others improve the quality of their work. | Significant technical contributor to complex problem resolution; demonstrates consistent maturity in communication and demeanor under stress. |
| **Coachability** | | | | | |
| *Feedback* | Actively seeks feedback. Receives feedback with a positive attitude, and applies corrective feedback. Hungry for growth & development. | Able to weigh in on larger discussions at the team level with helpful, relevant feedback. Receives feedback with a growth mindset. | Able to act as informal mentor, and provides helpful, direct, specific feedback to more junior teammates. | Capable of being a technical lead. Sought by colleagues on and off the team for help with critical work or decisions. Able to disagree and commit. | Capable of being a team lead to any size team. Sought by colleagues on and off the team for help with critical work or decisions. Able to disagree and commit. |

[Continue to Titles for Programmers →](titles-for-programmers.md)
2 changes: 2 additions & 0 deletions titles-for-programmers.md
Original file line number Diff line number Diff line change
Expand Up @@ -28,3 +28,5 @@ A tech lead on the SIP team also acts as SIP Coordinator. They're responsible fo
| *Trust* | Work is thoroughly reviewed with substantial back and forth frequently needed before merging. Reads pull requests. Makes minor contributions to the improvement of system documentation. | Work is reviewed with some back and forth and the occasional need for material direction or implementation changes. Trusted to review non-critical pull requests to clarify style, readability, performance issues. Makes material contributions to documentation: features, procedures, runbooks. | Work doesn’t necessarily need to be reviewed, but general approach may be. Trusted to review critical or full-batch pull requests, course- corrects when required. Provides context and clarity to the engineering organization by producing and maintaining documentation / runbooks / pitches. | Major projects can be completed independently and shipped without review. Provides developing oversight to senior, mid, and juniors. Expected to review complex and high-impact pull requests across teams. Defines and maintains departmental standards by developing processes and procedures, writing style guides, recording internal screencasts. | Entire systems can be designed, developed, and shipped without the need for review. Provides developing oversight to everyone else in organization. Expected to review system architecture across multiple product suites to oversee work is produced to the highest technical standards. A leader in ensuring robust and effective best practices are understood and followed across the engineering organization. |
| **Coachability** | | | | | |
| *Feedback* | Observes and learns from the work and behavior of others. Receives constructive feedback with a growth mindset. | Provides specific, well-considered feedback within area of expertise, when asked. Able to disagree and commit. | Provides specific, material, constructive feedback on the work of L1-2 programmers that deepens their knowledge across broad areas. | Consistently sought by colleagues for assistance with critical work or decisions. | Defines engineering-wide standards and guidance. Consistently sought by colleagues across the organization for assistance with critical work or decisions. |

[Continue to Titles for QA →](titles-for-QA.md)