[19.0][MIG] maintenance_helpdesk_mgmt: Migration to 19.0

maintenance_helpdesk_mgmt/README.rst

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+.. image:: https://odoo-community.org/readme-banner-image
+   :target: https://odoo-community.org/get-involved?utm_source=readme
+   :alt: Odoo Community Association
+
+===================================
+Maintenance Request Helpdesk Ticket
+===================================
+
+.. 
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! This file is generated by oca-gen-addon-readme !!
+   !! changes will be overwritten.                   !!
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+   !! source digest: sha256:19dc8fc4b4bf333e75e44e130db1989f6bbc6ecfa4453fba2463eed4db5dd2b3
+   !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
+
+.. |badge1| image:: https://img.shields.io/badge/maturity-Beta-yellow.png
+    :target: https://odoo-community.org/page/development-status
+    :alt: Beta
+.. |badge2| image:: https://img.shields.io/badge/license-AGPL--3-blue.png
+    :target: http://www.gnu.org/licenses/agpl-3.0-standalone.html
+    :alt: License: AGPL-3
+.. |badge3| image:: https://img.shields.io/badge/github-OCA%2Fmaintenance-lightgray.png?logo=github
+    :target: https://github.com/OCA/maintenance/tree/19.0/maintenance_helpdesk_mgmt
+    :alt: OCA/maintenance
+.. |badge4| image:: https://img.shields.io/badge/weblate-Translate%20me-F47D42.png
+    :target: https://translation.odoo-community.org/projects/maintenance-19-0/maintenance-19-0-maintenance_helpdesk_mgmt
+    :alt: Translate me on Weblate
+.. |badge5| image:: https://img.shields.io/badge/runboat-Try%20me-875A7B.png
+    :target: https://runboat.odoo-community.org/builds?repo=OCA/maintenance&target_branch=19.0
+    :alt: Try me on Runboat
+
+|badge1| |badge2| |badge3| |badge4| |badge5|
+
+This module allows to link maintenance requests with helpdesk tickets.
+
+**Table of contents**
+
+.. contents::
+   :local:
+
+Usage
+=====
+
+From Maintenance Requests
+
+1. Navigate to **Maintenance > Maintenance Requests**
+2. Open an existing maintenance request or create a new one
+3. In the maintenance request form, you'll find a tab for **Helpdesk
+   Tickets**
+4. Use this tab to link one or more helpdesk tickets to the maintenance
+   request
+5. Select existing tickets or create new ones directly from this
+   interface
+
+From Helpdesk Tickets
+
+1. Navigate to **Helpdesk > Tickets**
+2. Open a helpdesk ticket
+3. If the ticket is linked to maintenance requests, you'll see a
+   **Maintenance** smart button in the top-right area
+4. Click the smart button to view all linked maintenance requests
+5. The button shows the count of associated maintenance requests
+
+Bug Tracker
+===========
+
+Bugs are tracked on `GitHub Issues <https://github.com/OCA/maintenance/issues>`_.
+In case of trouble, please check there if your issue has already been reported.
+If you spotted it first, help us to smash it by providing a detailed and welcomed
+`feedback <https://github.com/OCA/maintenance/issues/new?body=module:%20maintenance_helpdesk_mgmt%0Aversion:%2019.0%0A%0A**Steps%20to%20reproduce**%0A-%20...%0A%0A**Current%20behavior**%0A%0A**Expected%20behavior**>`_.
+
+Do not contact contributors directly about support or help with technical issues.
+
+Credits
+=======
+
+Authors
+-------
+
+* Tecnativa
+
+Contributors
+------------
+
+- Tecnativa
+
+  - Christian Ramos
+
+Maintainers
+-----------
+
+This module is maintained by the OCA.
+
+.. image:: https://odoo-community.org/logo.png
+   :alt: Odoo Community Association
+   :target: https://odoo-community.org
+
+OCA, or the Odoo Community Association, is a nonprofit organization whose
+mission is to support the collaborative development of Odoo features and
+promote its widespread use.
+
+This module is part of the `OCA/maintenance <https://github.com/OCA/maintenance/tree/19.0/maintenance_helpdesk_mgmt>`_ project on GitHub.
+
+You are welcome to contribute. To learn how please visit https://odoo-community.org/page/Contribute.

maintenance_helpdesk_mgmt/__init__.py

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+from . import models

maintenance_helpdesk_mgmt/__manifest__.py

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+# Copyright 2026 Tecnativa - Christian Ramos
+# License AGPL-3.0 or later (http://www.gnu.org/licenses/agpl).
+
+{
+    "name": "Maintenance Request Helpdesk Ticket",
+    "summary": """
+        Allows you to link Helpdesk Tickets with maintenance requests""",
+    "version": "19.0.1.0.0",
+    "license": "AGPL-3",
+    "author": "Tecnativa, Odoo Community Association (OCA)",
+    "website": "https://github.com/OCA/maintenance",
+    "depends": ["maintenance", "helpdesk_mgmt"],
+    "data": [
+        "views/maintenance_request.xml",
+        "views/helpdesk_ticket_views.xml",
+    ],
+}

maintenance_helpdesk_mgmt/i18n/es.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* maintenance_helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 18.0\n"
+"Report-Msgid-Bugs-To: \n"
+"Last-Translator: \n"
+"Language-Team: \n"
+"Language: es\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: 8bit\n"
+"Plural-Forms: nplurals=2; plural=(n != 1);\n"
+"X-Generator: Poedit 3.9\n"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket Helpdesk"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_ticket_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_form_button_box
+msgid "Helpdesk Tickets"
+msgstr "Tickets Helpdesk"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_tickets_count
+msgid "Helpdesk Tickets Count"
+msgstr "Conteo de Tickets Helpdesk"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_kanban
+msgid "Helpdesk tickets"
+msgstr "Tickets Helpdesk"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_form_inherit
+msgid "Maintenance"
+msgstr "Mantenimiento"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_maintenance_request
+msgid "Maintenance Request"
+msgstr "Solicitud de Mantenimiento"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_request_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Maintenance Requests"
+msgstr "Solicitudes de Mantenimiento"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_requests_count
+msgid "Maintenance Requests Count"
+msgstr "Conteo de Solicitudes de Mantenimiento"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_search
+msgid "With helpdesk tickets"
+msgstr "Con tickets de Helpdesk"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "With maintenance requests"
+msgstr "Con solicitudes de mantenimiento"

maintenance_helpdesk_mgmt/i18n/fr.po

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+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* maintenance_helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 18.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2026-06-11 14:47+0000\n"
+"Last-Translator: Yann Papouin <ypa@decgroupe.com>\n"
+"Language-Team: none\n"
+"Language: fr\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n > 1;\n"
+"X-Generator: Weblate 5.15.2\n"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket d'assistance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_ticket_count
+msgid "Helpdesk Ticket Count"
+msgstr "Nombre de tickets d'assistance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_ticket_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_form_button_box
+msgid "Helpdesk Tickets"
+msgstr "Tickets d'assistance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_kanban
+msgid "Helpdesk tickets"
+msgstr "Tickets d'assistance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_form_inherit
+msgid "Maintenance"
+msgstr "Maintenance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_maintenance_request
+msgid "Maintenance Request"
+msgstr "Demande de maintenance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_request_count
+msgid "Maintenance Request Count"
+msgstr "Nombre de demandes de maintenance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_request_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Maintenance Requests"
+msgstr "Demandes de maintenance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_search
+msgid "With helpdesk tickets"
+msgstr "Avec tickets d'assistance"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "With maintenance requests"
+msgstr "Avec demandes de maintenance"

maintenance_helpdesk_mgmt/i18n/it.po

@@ -0,0 +1,72 @@
+# Translation of Odoo Server.
+# This file contains the translation of the following modules:
+# 	* maintenance_helpdesk_mgmt
+#
+msgid ""
+msgstr ""
+"Project-Id-Version: Odoo Server 18.0\n"
+"Report-Msgid-Bugs-To: \n"
+"PO-Revision-Date: 2026-03-24 11:45+0000\n"
+"Last-Translator: mymage <stefano.consolaro@mymage.it>\n"
+"Language-Team: none\n"
+"Language: it\n"
+"MIME-Version: 1.0\n"
+"Content-Type: text/plain; charset=UTF-8\n"
+"Content-Transfer-Encoding: \n"
+"Plural-Forms: nplurals=2; plural=n != 1;\n"
+"X-Generator: Weblate 5.15.2\n"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_helpdesk_ticket
+msgid "Helpdesk Ticket"
+msgstr "Ticket assistenza clienti"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_ticket_count
+msgid "Helpdesk Ticket Count"
+msgstr "Conteggio ticket assistenza clienti"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_maintenance_request__helpdesk_ticket_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_form_button_box
+msgid "Helpdesk Tickets"
+msgstr "Ticket assistenza clienti"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_kanban
+msgid "Helpdesk tickets"
+msgstr "Ticket assistenza clienti"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_form_inherit
+msgid "Maintenance"
+msgstr "Manutenzione"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model,name:maintenance_helpdesk_mgmt.model_maintenance_request
+msgid "Maintenance Request"
+msgstr "Richiesta manutenzione"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_request_count
+msgid "Maintenance Request Count"
+msgstr "Conta richiesta manutenzione"
+
+#. module: maintenance_helpdesk_mgmt
+#: model:ir.model.fields,field_description:maintenance_helpdesk_mgmt.field_helpdesk_ticket__maintenance_request_ids
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.view_helpdesk_ticket_kanban
+msgid "Maintenance Requests"
+msgstr "Richieste manutenzione"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.hr_equipment_request_view_search
+msgid "With helpdesk tickets"
+msgstr "Con ticket assistenza clienti"
+
+#. module: maintenance_helpdesk_mgmt
+#: model_terms:ir.ui.view,arch_db:maintenance_helpdesk_mgmt.helpdesk_ticket_view_search
+msgid "With maintenance requests"
+msgstr "Con richieste di manutenzione"
+
+#~ msgid "Maintenance Requests Count"
+#~ msgstr "Conta richieste manutenzione"