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FAQ: Abschnitt zu Trade Republic entfernen #147

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FAQ: Abschnitt zu Trade Republic entfernen #147

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7 changes: 0 additions & 7 deletions src/de/faq.md
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Expand Up @@ -136,13 +136,6 @@ Nein. Die Blockierung kommt von Swissquote bzw. Yuh, nicht von DFX. Wir können

Ist bereits eine Zahlung von einem Swissquote- oder Yuh-Konto bei uns eingegangen, überweisen wir diese auf ein anderes, auf deinen Namen lautendes Bankkonto zurück. Bitte wende dich dazu an unseren Support.

<a id="trade-republic"></a>

## Werden Auszahlungen auf ein Trade-Republic-Konto unterstützt?
Nein. Die Einschränkung kommt von Trade Republic, nicht von DFX. Das Trade-Republic-Konto ist kein vollwertiges Bankkonto, sondern nur ein Konto für Wertpapierdienstleistungen. Es erlaubt deshalb nur Einzahlungen von einem Bankkonto, das auf den Namen des Kunden lautet. Das ergibt sich aus der [Kundenvereinbarung von Trade Republic](https://assets.traderepublic.com/assets/files/CA_DE-de.pdf) (Ziffer II.1). Wir können das von unserer Seite nicht ändern.

Auszahlungen und Rücküberweisungen auf ein Trade-Republic-Konto blockiert Trade Republic und bucht sie zurück. Deshalb bieten wir diese Option nicht an. Bitte verwende ein Konto bei einer anderen Bank, das auf deinen Namen lautet.

## DFX Metamask Exchange

### MetaMask & Arbitrum
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7 changes: 0 additions & 7 deletions src/en/faq.md
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Expand Up @@ -136,13 +136,6 @@ We therefore cannot process transfers from accounts at Swissquote or Yuh. Please

If a payment from a Swissquote or Yuh account has already reached us, we will transfer it back to another bank account in your name. Please contact our support for this.

<a id="trade-republic"></a>

## Are payouts to a Trade Republic account supported?
No. The restriction comes from Trade Republic, not from DFX. A Trade Republic account is not a full bank account, but only an account for securities services. It therefore only accepts deposits from a bank account in the customer's name. See Trade Republic's [customer agreement](https://assets.traderepublic.com/assets/files/CA_DE-de.pdf) (section II.1). We cannot change this on our side.

Trade Republic blocks payouts and refunds to a Trade Republic account and returns them. We therefore do not offer this option. Please use an account at another bank in your own name.

## DFX Metamask Exchange

### MetaMask & Arbitrum
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7 changes: 0 additions & 7 deletions src/fr/faq.md
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Expand Up @@ -136,13 +136,6 @@ Nous ne pouvons donc pas traiter les virements provenant de comptes Swissquote o

Si un paiement provenant d'un compte Swissquote ou Yuh nous est déjà parvenu, nous le reversons sur un autre compte bancaire à votre nom. Veuillez contacter notre support à ce sujet.

<a id="trade-republic"></a>

## Les paiements vers un compte Trade Republic sont-ils pris en charge ?
Non. La restriction vient de Trade Republic, pas de DFX. Un compte Trade Republic n'est pas un compte bancaire à part entière, mais uniquement un compte pour les services en valeurs mobilières. Il n'accepte donc que les dépôts provenant d'un compte bancaire au nom du client. Cela ressort du [contrat client de Trade Republic](https://assets.traderepublic.com/assets/files/CA_DE-de.pdf) (chiffre II.1). Nous ne pouvons pas le modifier de notre côté.

Trade Republic bloque les virements et les remboursements vers un compte Trade Republic et les retourne. C'est pourquoi nous ne proposons pas cette option. Veuillez utiliser un compte à votre nom auprès d'une autre banque.

## DFX Metamask Exchange

### MetaMask & Arbitrum
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7 changes: 0 additions & 7 deletions src/it/faq.md
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Expand Up @@ -136,13 +136,6 @@ Pertanto non possiamo elaborare i bonifici provenienti da conti Swissquote o Yuh

Se un pagamento da un conto Swissquote o Yuh è già arrivato presso di noi, lo ritrasferiamo su un altro conto bancario a tuo nome. Contatta il nostro supporto a riguardo.

<a id="trade-republic"></a>

## I pagamenti verso un conto Trade Republic sono supportati?
No. La limitazione viene da Trade Republic, non da DFX. Un conto Trade Republic non è un conto bancario a tutti gli effetti, ma solo un conto per i servizi in strumenti finanziari. Accetta quindi solo versamenti da un conto bancario intestato al cliente. Ciò risulta dall'[accordo con il cliente di Trade Republic](https://assets.traderepublic.com/assets/files/CA_DE-de.pdf) (sezione II.1). Non possiamo modificarlo da parte nostra.

Trade Republic blocca i bonifici e i rimborsi verso un conto Trade Republic e li restituisce. Per questo non offriamo questa opzione. Utilizza un conto a tuo nome presso un'altra banca.

## DFX Metamask Exchange

### MetaMask & Arbitrum
Expand Down