diff --git a/cloud/cloud-pricing-payment-billing.mdx b/cloud/cloud-pricing-payment-billing.mdx index f15181854f..8e355e3cdb 100644 --- a/cloud/cloud-pricing-payment-billing.mdx +++ b/cloud/cloud-pricing-payment-billing.mdx @@ -28,6 +28,7 @@ details in any case). You can pay per minute without any commitment, or use one - [Additional Expenses](../cloud/cloud-pricing-payment-billing.mdx#additional-expenses) * [Payment](../cloud/cloud-pricing-payment-billing.mdx#payment) * [Billing](../cloud/cloud-pricing-payment-billing.mdx#billing) + - [Billing Period](../cloud/cloud-pricing-payment-billing.mdx#billing-period) - [Charging Failures](../cloud/cloud-pricing-payment-billing.mdx#charging-failures) - [Pay Now](../cloud/cloud-pricing-payment-billing.mdx#pay-now) @@ -146,6 +147,17 @@ Approach our Support personnel to use wire transfer or purchase order. Your Portal's [Billing & Costs tab](../cloud/portal/cloud-portal-billing-tab.mdx) summarizes your outstanding charges and past invoices. Additional data you can see there includes Daily cost, Total cost, and the expected charge at the end of this month. +#### Billing Period + +Each billing period runs from the **26th of one calendar month** to the **25th of the following month**. +Your account is charged on the **27th** — two days after the period closes. +For example, the April billing period covers April 26th through May 25th, and the charge is made on May 27th. + + +Daily costs appear in your billing view with a **two-day delay**. +Usage incurred on a given day is processed and reflected approximately two days later. + + #### Charging failures If we fail to charge your account using the payment method you provided, we'll notify you and retry for 5 days. Failure to pay after that period may result in account closure.