From 56e6370f02bec72038908b5679877003dfd5b600 Mon Sep 17 00:00:00 2001 From: Chris Reynolds Date: Fri, 12 Jun 2026 14:49:02 -0600 Subject: [PATCH 1/3] update partner program URLs and terminology for Agency Partner Program relaunch MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit - Replace /plans/partner-program with /partners across 7 files - Replace old partner guide URL with /resources/guide/pantheon-partner-program-guide - Update "Partner Program" → "Agency Partner Program" in link text - Update "Partner Agencies" → "Agency Partners" terminology --- src/source/content/agency-tips.md | 2 +- src/source/content/faq.md | 2 +- src/source/content/guides/account-mgmt/plans/07-site-plans.md | 2 +- .../content/guides/account-mgmt/plans/09-workspace-plans.md | 4 ++-- .../guides/autopilot-custom-upstream/01-introduction.md | 2 +- .../content/guides/custom-upstream/01-custom-upstream.md | 2 +- src/source/content/guides/multidev/08-multidev-faq.md | 2 +- src/source/content/guides/sso/01-introduction.md | 2 +- src/source/content/unwind-drupal-multisite.md | 2 +- 9 files changed, 10 insertions(+), 10 deletions(-) diff --git a/src/source/content/agency-tips.md b/src/source/content/agency-tips.md index 6313b95b09..0bbf56964d 100644 --- a/src/source/content/agency-tips.md +++ b/src/source/content/agency-tips.md @@ -16,7 +16,7 @@ We've compiled some great tips for agencies working on Pantheon. They are loosel ## Become a Partner Agency / Join the Partner Program -One of the easiest tips we can offer for immediate results. Pantheon Partner Agencies are eligible for additional support options and other exclusive features. Visit the [Partner Program Page](https://pantheon.io/plans/partner-program?docs) to learn more. +One of the easiest tips we can offer for immediate results. Pantheon Partner Agencies are eligible for additional support options and other exclusive features. Visit the [Agency Partner Program Page](https://pantheon.io/partners?docs) to learn more. Partner Agencies are added to the [Agency Partner Directory](https://directory.pantheon.io/agencies?docs) to make it easier for customers to be matched with the right agency. diff --git a/src/source/content/faq.md b/src/source/content/faq.md index 5065c0f19f..1bbf37cd7a 100644 --- a/src/source/content/faq.md +++ b/src/source/content/faq.md @@ -74,7 +74,7 @@ Yes. Pantheon sites run on a highly available clustered infrastructure. Yes. While your Pantheon site will only run from code in your Pantheon Git repository, this can be mirrored from an external repository by setting up a [continuous integration workflow](/guides/build-tools), or by syncing your code to [multiple remotes](/guides/git/collaborative-development). -[Partner Agencies](https://pantheon.io/plans/partner-program?docs), [Enterprise](https://pantheon.io/plans/elite?docs), and [EDU](https://pantheon.io/edu?docs) accounts can also set up a [custom upstream](/guides/custom-upstream). +[Agency Partners](https://pantheon.io/partners?docs), [Enterprise](https://pantheon.io/plans/elite?docs), and [EDU](https://pantheon.io/edu?docs) accounts can also set up a [custom upstream](/guides/custom-upstream). ### Does Pantheon support Drupal Multisite? diff --git a/src/source/content/guides/account-mgmt/plans/07-site-plans.md b/src/source/content/guides/account-mgmt/plans/07-site-plans.md index 29b3524d41..4244ad2d7c 100644 --- a/src/source/content/guides/account-mgmt/plans/07-site-plans.md +++ b/src/source/content/guides/account-mgmt/plans/07-site-plans.md @@ -132,7 +132,7 @@ Pantheon Search and Object Cache are available to Sandbox plans for testing. Pan ## Sandbox Sites -Sandbox sites are useful for trying out the Pantheon platform, creating sandboxes for development, or for starting a new client project. Pantheon allocates two Sandbox sites for all user accounts. If you've reached your limit of Sandbox sites, delete an unused site, take a site live, or join an organization. If you're building sites for third parties, join the [Pantheon Partner Program](https://pantheon.io/plans/partner-program?docs) for more Sandbox sites, Multidev environments, and other features. If you're at an educational institution, sign up for [Pantheon for EDU](https://pantheon.io/edu?docs). +Sandbox sites are useful for trying out the Pantheon platform, creating sandboxes for development, or for starting a new client project. Pantheon allocates two Sandbox sites for all user accounts. If you've reached your limit of Sandbox sites, delete an unused site, take a site live, or join an organization. If you're building sites for third parties, join the [Agency Partner Program](https://pantheon.io/partners?docs) for more Sandbox sites, Multidev environments, and other features. If you're at an educational institution, sign up for [Pantheon for EDU](https://pantheon.io/edu?docs). To downgrade to Sandbox, see [Cancel Current Plan](/guides/account-mgmt/plans/site-plans#cancel-your-plan). diff --git a/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md b/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md index e49e296023..2c7ffaba31 100644 --- a/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md +++ b/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md @@ -53,7 +53,7 @@ Platinum and Diamond Account Plans offer all the tools and features of the Gold ## Partner Program -You will only be assigned a [Partner Program](https://pantheon.io/plans/partner-program) workspace if you are creating the workspace for a web agency. +You will only be assigned an [Agency Partner Program](https://pantheon.io/partners) workspace if you are creating the workspace for a web agency. As a Pantheon Partner, you receive access to: @@ -66,7 +66,7 @@ As a Pantheon Partner, you receive access to: **Registered Agency**: This is recommended for any professional website developer or agency that develops websites for clients. Registering as an agency will start your path to partnership with Pantheon. You'll receive access to Pantheon Partner benefits for 90 days. After your trial period, your account plan will become a Registered Agency, and you will lose access to Gold Account Plan benefits until you qualify as a Pantheon Partner. -For more information about our partner program and how to unlock higher partner tiers, check out our [Partner Program Guide](https://pantheon.io/resources/pantheon-partner-program-guide). +For more information about the Agency Partner Program and how to unlock higher partner tiers, download the [Agency Partner Program Guide](https://pantheon.io/resources/guide/pantheon-partner-program-guide). diff --git a/src/source/content/guides/autopilot-custom-upstream/01-introduction.md b/src/source/content/guides/autopilot-custom-upstream/01-introduction.md index 4afa0d89a1..49584995ac 100644 --- a/src/source/content/guides/autopilot-custom-upstream/01-introduction.md +++ b/src/source/content/guides/autopilot-custom-upstream/01-introduction.md @@ -66,7 +66,7 @@ New features and functionality can be continuously developed in the Custom Upstr ### Custom Upstreams for Digital Agencies and Pantheon Resellers -Download the [Partner Program guide](https://pantheon.io/resources/pantheon-partner-program-guide?docs) to learn more about getting Custom Upstreams and other benefits of becoming a Pantheon Partner. Digital agencies that serve clients and resellers of Pantheon are qualified to join the Partner program. +Visit the [Agency Partner Program page](https://pantheon.io/partners?docs) or download the [Agency Partner Program Guide](https://pantheon.io/resources/guide/pantheon-partner-program-guide?docs) to learn more about becoming an Agency Partner. All agency partners have access to Custom Upstreams. ### Custom Upstreams for Corporate and Higher Education Customers diff --git a/src/source/content/guides/custom-upstream/01-custom-upstream.md b/src/source/content/guides/custom-upstream/01-custom-upstream.md index 00565213e4..15e239c1ef 100644 --- a/src/source/content/guides/custom-upstream/01-custom-upstream.md +++ b/src/source/content/guides/custom-upstream/01-custom-upstream.md @@ -110,7 +110,7 @@ The site repository allows separation between common code across all sites, trac ## Custom Upstreams for Digital Agencies and Pantheon Resellers -Download the [Partner Program guide](https://pantheon.io/resources/pantheon-partner-program-guide?docs) to learn more about getting Custom Upstreams and some of the other benefits of becoming a Pantheon Partner. Digital agencies that serve clients and resellers of Pantheon are qualified to join the Partner program. +Visit the [Agency Partner Program page](https://pantheon.io/partners?docs) or download the [Agency Partner Program Guide](https://pantheon.io/resources/guide/pantheon-partner-program-guide?docs) to learn more about becoming an Agency Partner. All agency partners have access to Custom Upstreams. ## Custom Upstreams for Corporate and Higher Education Customers diff --git a/src/source/content/guides/multidev/08-multidev-faq.md b/src/source/content/guides/multidev/08-multidev-faq.md index 226cbf3081..2912fbb8e9 100644 --- a/src/source/content/guides/multidev/08-multidev-faq.md +++ b/src/source/content/guides/multidev/08-multidev-faq.md @@ -37,7 +37,7 @@ Site admins of an Workspace with Multidev can invite independent contractors or -Visit the [Partner Program](https://pantheon.io/plans/partner-program?docs) page to learn more about the benefits of becoming a Pantheon Partner Agency, or [contact us](https://pantheon.io/contact-us?docs). +Visit the [Agency Partner Program](https://pantheon.io/partners?docs) page to learn more about the benefits of joining the Agency Partner Program, or [contact us](https://pantheon.io/contact-us?docs). If you meet the conditions and still don't have access to an existing Multidev or the ability to create a new Multidev, please [contact Support](https://dashboard.pantheon.io/#support). diff --git a/src/source/content/guides/sso/01-introduction.md b/src/source/content/guides/sso/01-introduction.md index 4646544e80..279359514a 100644 --- a/src/source/content/guides/sso/01-introduction.md +++ b/src/source/content/guides/sso/01-introduction.md @@ -39,7 +39,7 @@ SAML applies to an entire email domain when enabled on Pantheon. You cannot use -SAML SSO is included for customers with Diamond Accounts and is available for most [Pantheon Workspaces](/guides/account-mgmt/workspace-sites-teams/workspaces). If you'd like to upgrade to an eligible Account, please contact [Sales](https://pantheon.io/plans/elite?docs). Agencies interested in SAML SSO should reach out to their Partner Manager for qualification requirements. You must be part of the [Pantheon Partner Program](https://pantheon.io/plans/partner-program?docs) to qualify. +SAML SSO is included for customers with Diamond Accounts and is available for most [Pantheon Workspaces](/guides/account-mgmt/workspace-sites-teams/workspaces). If you'd like to upgrade to an eligible Account, please contact [Sales](https://pantheon.io/plans/elite?docs). Agencies interested in SAML SSO should reach out to their Partner Manager for qualification requirements. You must be part of the [Agency Partner Program](https://pantheon.io/partners?docs) to qualify. ## More Resources diff --git a/src/source/content/unwind-drupal-multisite.md b/src/source/content/unwind-drupal-multisite.md index 4343bfc587..bea7bc118d 100644 --- a/src/source/content/unwind-drupal-multisite.md +++ b/src/source/content/unwind-drupal-multisite.md @@ -40,7 +40,7 @@ This method will safely migrate a single site out of your Drupal Multisite and i ## Maintain a Single Codebase for Multiple Sites -This method uses a [Custom Upstream](/guides/custom-upstream), a feature available to EDUs, Enterprises, and [Pantheon Partner Agencies](https://pantheon.io/plans/partner-program?docs). +This method uses a [Custom Upstream](/guides/custom-upstream), a feature available to EDUs, Enterprises, and [Agency Partners](https://pantheon.io/partners?docs). 1. Create a [Custom Upstream](/guides/custom-upstream) based on the multisite configuration. From a4851b9defc32b481f4d4db222e722db360c1955 Mon Sep 17 00:00:00 2001 From: Chris Reynolds Date: Fri, 12 Jun 2026 14:55:21 -0600 Subject: [PATCH 2/3] remove Preferred Pricing references ahead of Agency Partner Program relaunch - Remove Preferred Pricing callouts from site-plans upgrade/downgrade sections - Remove grandfathered Preferred Pricing bullet from billing periods doc - Remove 'Share Preferred Pricing for a Site' section from workspace-sites doc - Remove Preferred Pricing note from invite-to-pay partial - Remove Preferred Pricing retention note from relaunch doc - Rewrite transfer-ownership-billing-intro to remove Preferred Pricing path - Remove Preferred Price tab from plans pricing partial (page being archived) --- .../guides/account-mgmt/billing/03-periods.md | 1 - .../account-mgmt/plans/07-site-plans.md | 4 -- .../workspace-sites-teams/05-sites.md | 37 ------------------- src/source/content/partials/invite-to-pay.md | 6 --- src/source/content/partials/plans.md | 13 ------- .../transfer-ownership-billing-intro.md | 2 +- src/source/content/relaunch.md | 2 - 7 files changed, 1 insertion(+), 64 deletions(-) diff --git a/src/source/content/guides/account-mgmt/billing/03-periods.md b/src/source/content/guides/account-mgmt/billing/03-periods.md index 5c54eb9cb0..f93a9c669e 100644 --- a/src/source/content/guides/account-mgmt/billing/03-periods.md +++ b/src/source/content/guides/account-mgmt/billing/03-periods.md @@ -24,7 +24,6 @@ Before changing your billing period from monthly to annual, or vice-versa, consi - Sites on annual billing plans that upgrade will be invoiced immediately, and the site will be upgraded immediately. - Annual billing plans will auto-renew at the end of their annual subscription term unless terminated in advance. - Annual billing plans switched to monthly billing will be effective after the end of your current annual subscription term. - - A site grandfathered into Preferred Pricing that is not owned by a qualified partner organization will move to list pricing when the billing plan changes. To regain Preferred Pricing, the Agency should follow the steps to [Add a Client Site](/guides/account-mgmt/workspace-sites-teams/sites#create-a-site). To change your billing cadence: diff --git a/src/source/content/guides/account-mgmt/plans/07-site-plans.md b/src/source/content/guides/account-mgmt/plans/07-site-plans.md index 4244ad2d7c..5578c30041 100644 --- a/src/source/content/guides/account-mgmt/plans/07-site-plans.md +++ b/src/source/content/guides/account-mgmt/plans/07-site-plans.md @@ -71,14 +71,10 @@ To safely disable Redis, refer to the following how-to guide: Site plan upgrades will change your site's resources and access to features immediately. The associated card will be charged a prorated amount for the remainder of the current billing period. -If your site benefits from [Preferred Pricing](https://pantheon.io/plans/agency-preferred-pricing?docs), contact the site's Supporting Workspace for assistance in order to retain your special pricing rate. - ### Downgrades Site plan downgrades will change your site's resources and access to features immediately. Beginning on the next billing cycle, the associated card will be charged for the new site plan. No prorated refunds or credits will be issued for site downgrades. -If your site benefits from [Preferred Pricing](https://pantheon.io/plans/agency-preferred-pricing?docs), contact your Supporting Workspace for assistance, in order to retain your special pricing rate. - [Custom domains](/guides/domains) are not available to Sandbox sites. Downgrading to a Sandbox site will **automatically delete** existing custom domains across all environments of the site. If you decide to return to a paid plan in the future, you will need to add the domains again. Downgrading to a Sandbox site will disable automatic backups. You will still be able to create backups manually. Refer to the [Backups Tool](/guides/backups) for more information. diff --git a/src/source/content/guides/account-mgmt/workspace-sites-teams/05-sites.md b/src/source/content/guides/account-mgmt/workspace-sites-teams/05-sites.md index 2f12477b2c..ee72a94eae 100644 --- a/src/source/content/guides/account-mgmt/workspace-sites-teams/05-sites.md +++ b/src/source/content/guides/account-mgmt/workspace-sites-teams/05-sites.md @@ -131,43 +131,6 @@ For all sites, we recommend instructing users to change their passwords regularl -## Share Preferred Pricing for a Site - -### Existing Site - -Agencies should follow the steps below to share Preferred Pricing of an existing site with a new client. - -1. [Go to the Site Dashboard](/guides/account-mgmt/workspace-sites-teams/sites#site-dashboard) for the site. - -1. Navigate to My Dashboard. - -2. Select **Settings > Billing** - -3. Click the **Actions** dropdown beside the site you want to transfer ownership, and then click **Transfer site ownership** - - A link is immediately sent to the email address to pay through the secure site. - -### New Site - -Agencies should follow the steps below to maintain Preferred Pricing through a plan change. This will only work for paid plans, not a sandbox site. If you want to invite a sandbox to become a paid site with preferred pricing, please follow the [Transfer Ownership](/guides/account-mgmt/billing/transfer) instructions - -1. Navigate to My Dashboard. - -2. Select **Settings > Billing** - -3. Click the **Actions** dropdown beside the site you want to transfer ownership, and then click **Transfer site ownership** - - A link is immediately sent to the email address to pay through the secure site. - - - - - A site transferred as a Sandbox will not receive Preferred Pricing. A site plan and billing preference (Annual or Monthly) must be selected prior to sending your client a payment invitation. - - - -After the person has accepted the invitation and has paid for the site, they will receive the next invoice at the end of the billing cycle. - ## Delete Sites At some point, you may need or want to delete one of your sites on Pantheon. The number of free sites you can create is increased after a free site is deleted, or after it has converted to a paid plan. diff --git a/src/source/content/partials/invite-to-pay.md b/src/source/content/partials/invite-to-pay.md index bc079d7c21..5108a55627 100644 --- a/src/source/content/partials/invite-to-pay.md +++ b/src/source/content/partials/invite-to-pay.md @@ -22,10 +22,4 @@ reviewed: "" A link is immediately sent to the email address to pay through the secure site. - - - A site transferred as a Sandbox will not receive Preferred Pricing. A site plan and billing preference (Annual or Monthly) must be selected prior to sending your client a payment invitation. - - - After the person has accepted the invitation and has paid for the site, they will receive the next invoice at the end of the billing cycle. diff --git a/src/source/content/partials/plans.md b/src/source/content/partials/plans.md index b0637e64bf..b239538591 100644 --- a/src/source/content/partials/plans.md +++ b/src/source/content/partials/plans.md @@ -14,19 +14,6 @@ The List Price is the set price for new sites created after March 4, 2024 that a - - -[Preferred Pricing](https://pantheon.io/plans/agency-preferred-pricing) is available to qualified agency partners. Learn more about the [Pantheon Partner Program](https://pantheon.io/partners). - - -| | Basic | Performance Small | Performance Medium | Performance Large | Performance XL | -|:------------------ |:------- |:----------------- |:------------------ |:----------------- |:--------------- | -| Monthly Price | $44.16 | $166.66 | $283.33 | $566.66 | $925 | -| Annual Price | $420 | $1,500 | $2700 | $5,400 | $9,000 | -| **Annual Savings** | **$110**| **$500** | **$700** | **$1400** | **$2100** | - - - The 2X Large plan is not available for purchase via the Dashboard, but can be applied by our Support team. Prices for the 2X Large plan are as follows: diff --git a/src/source/content/partials/transfer-ownership-billing-intro.md b/src/source/content/partials/transfer-ownership-billing-intro.md index 0641461248..f01f189c87 100644 --- a/src/source/content/partials/transfer-ownership-billing-intro.md +++ b/src/source/content/partials/transfer-ownership-billing-intro.md @@ -10,7 +10,7 @@ reviewed: "" This process will transfer ownership of the site immediately. The account paying for the site is automatically assigned the **Site Owner** role and will receive future invoices and billing notifications. Agencies maintain access by being associated as a Supporting Workspace. -A transfer of ownership is the most common way non-agency developers and Registered Agencies (i.e., non-Partner Agencies) deliver completed sites to their clients. If you are a Partner Agency looking to ensure that your client receives [Preferred Pricing](https://pantheon.io/plans/agency-preferred-pricing?docs), you should [send an invitation to your client to pay for the site](/guides/account-mgmt/workspace-sites-teams/sites#change-site-ownership). +A transfer of ownership is the most common way non-agency developers and agencies deliver completed sites to their clients. To transfer site ownership, [send an invitation to your client to pay for the site](/guides/account-mgmt/workspace-sites-teams/sites#change-site-ownership). Single-site businesses can also use this method when site ownership needs to be transferred to someone else within the company. The invitation will guide the recipient through adding their payment method to the site for the designated plan. diff --git a/src/source/content/relaunch.md b/src/source/content/relaunch.md index 21d4b63e07..4fa6d810a8 100644 --- a/src/source/content/relaunch.md +++ b/src/source/content/relaunch.md @@ -92,8 +92,6 @@ The permission to manage billing and plans is granted only to the role of **Site If you need to assume site and billing ownership, the current Site Owner must [transfer it to you directly](/guides/legacy-dashboard/site-billing#transfer-ownership-and-billing-for-this-site). -To retain Preferred Pricing an updated [invitation to pay](/guides/legacy-dashboard/add-client-site/#send-an-invitation-to-pay-to-your-client) must be sent from the Supporting Workspace for the new site. - The new Site Plan will be billed immediately. From 071da7b1a67e29654a5e70ea34999dfcde745198 Mon Sep 17 00:00:00 2001 From: Chris Reynolds Date: Fri, 12 Jun 2026 15:05:43 -0600 Subject: [PATCH 3/3] rewrite partner program content for Agency Partner Program relaunch - Rename 'Become a Partner Agency' section to 'Join the Agency Partner Program' - Update section body with current program benefits - Replace 'Extend Preferred Pricing' section with 'Offer End-Customer Discounts' - Rewrite workspace-plans Partner Program section with new tier structure (Community/Premier/Strategic), updated benefits, and partner portal language - Remove legacy Partner Trial and Registered Agency tier descriptions --- src/source/content/agency-tips.md | 11 ++++----- .../account-mgmt/plans/09-workspace-plans.md | 24 +++++++++++-------- 2 files changed, 19 insertions(+), 16 deletions(-) diff --git a/src/source/content/agency-tips.md b/src/source/content/agency-tips.md index 0bbf56964d..fd9ab238a8 100644 --- a/src/source/content/agency-tips.md +++ b/src/source/content/agency-tips.md @@ -14,11 +14,9 @@ integration: [--] --- We've compiled some great tips for agencies working on Pantheon. They are loosely ordered from basic to advanced and cover a variety of topics. If you would like to see something added to this doc, please use the **Contribute** link at the top of this article. -## Become a Partner Agency / Join the Partner Program +## Join the Agency Partner Program -One of the easiest tips we can offer for immediate results. Pantheon Partner Agencies are eligible for additional support options and other exclusive features. Visit the [Agency Partner Program Page](https://pantheon.io/partners?docs) to learn more. - -Partner Agencies are added to the [Agency Partner Directory](https://directory.pantheon.io/agencies?docs) to make it easier for customers to be matched with the right agency. +Joining the Agency Partner Program gives your agency access to [Multidev](/guides/multidev), [Custom Upstreams](/guides/custom-upstream), [Autopilot](/guides/autopilot), commission incentives, co-marketing resources, and a listing in the [Agency Partner Directory](https://directory.pantheon.io/agencies?docs). Visit the [Agency Partner Program page](https://pantheon.io/partners?docs) to learn more and apply. ## Learn Pantheon through Product Trainings, Resources, and Guides [Get hands on training](https://pantheon.io/learn-pantheon?docs) from knowledgeable experts at Pantheon. Sign up for a training session, visit our office hours, and access our resources. @@ -26,8 +24,9 @@ Partner Agencies are added to the [Agency Partner Directory](https://directory.p ## Become a Supporting Workspace When working with a client who has ownership of their Pantheon site, either through an individual account or another organization, make sure your agency is added as a [Supporting Workspace](/guides/account-mgmt/workspace-sites-teams/teams/#add-a-supporting-organization) to the site. This will add the site to your agency dashboard and also grant all users of your Workspace permissions to the site. This makes it easy for the client to add your agency for a project and allows you to manage permissions for your team in one place, your agency dashboard, without needing to add or remove users from sites one at a time. -## Extend Preferred Pricing to Your Clients -[Qualified agencies](https://pantheon.io/plans/partner-program?docs) have the ability to extend Preferred Pricing to their customers. To unlock Preferred Pricing for a site you are developing, [use our invite to pay method to transfer ownership and billing](/guides/legacy-dashboard/add-client-site/#send-an-invitation-to-pay-to-your-client) of the site to your client. +## Offer End-Customer Discounts + +Premier and Strategic tier Agency Partners can offer referred customers a discount on Year 1 hosting — 10% for Premier partners and 15% for Strategic partners. Visit the [Agency Partner Program page](https://pantheon.io/partners?docs) for details on tiers and how to apply. ## Training Resources for New Team Members Pantheon strives to maintain accurate and up-to-date documentation. Some docs worth noting, and good for new members of your team, are: diff --git a/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md b/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md index 2c7ffaba31..c21a4c13fa 100644 --- a/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md +++ b/src/source/content/guides/account-mgmt/plans/09-workspace-plans.md @@ -51,22 +51,26 @@ Now that you have a Professional Workspace with a Gold Account Plan, you can [ad Platinum and Diamond Account Plans offer all the tools and features of the Gold Account Plan, and include features that benefit large teams and enterprise organizations such as direct access to experts, advanced support, and more. [Contact Sales](https://pantheon.io/contact-sales) for more information about upgrading to a Platinum or Diamond Account Plan. -## Partner Program +## Agency Partner Program -You will only be assigned an [Agency Partner Program](https://pantheon.io/partners) workspace if you are creating the workspace for a web agency. +The [Agency Partner Program](https://pantheon.io/partners) is open to web agencies and digital service providers that build and manage sites on Pantheon. All Agency Partners access the same full platform regardless of tier — [Multidev](/guides/multidev), [Custom Upstreams](/guides/custom-upstream), [Autopilot](/guides/autopilot), and more. Your tier affects commission rates and end-customer discounts, not your access to platform features. -As a Pantheon Partner, you receive access to: +Tiers are based on sourced ARR over the trailing twelve months and are reviewed bi-annually: -- Pantheon's Partner Portal -- A listing in our Agency Directory -- Sales playbooks, training, and [Gold Level Support](/guides/support/#support-features-and-response-times) -- Preferred Pricing on site hosting plans +| Tier | Existing Portfolio ARR | New Business ARR | +|---|---|---| +| Community | $0 | $0 | +| Premier | $25,000+ | $5,000+ | +| Strategic | $100,000+ | $25,000+ | -**Partner Trial**: If you are creating a workspace for a web agency, you will be assigned a [Partner Trial Account](https://pantheon.io/partners/find-pantheon-partner) workspace that lets you try Gold Account Plan features free for 90 days. +As an Agency Partner, you receive access to: -**Registered Agency**: This is recommended for any professional website developer or agency that develops websites for clients. Registering as an agency will start your path to partnership with Pantheon. You'll receive access to Pantheon Partner benefits for 90 days. After your trial period, your account plan will become a Registered Agency, and you will lose access to Gold Account Plan benefits until you qualify as a Pantheon Partner. +- Partner portal for lead registration, commission tracking, sales enablement, and training +- A listing in the [Agency Partner Directory](https://directory.pantheon.io/agencies) +- Commission incentives: Wallet, Lead Bounty, and PayGo Spiff +- End-customer discounts: Premier partners can offer 10% off Year 1; Strategic partners can offer 15% off Year 1 -For more information about the Agency Partner Program and how to unlock higher partner tiers, download the [Agency Partner Program Guide](https://pantheon.io/resources/guide/pantheon-partner-program-guide). +For more information, visit the [Agency Partner Program page](https://pantheon.io/partners) or download the [Agency Partner Program Guide](https://pantheon.io/resources/guide/pantheon-partner-program-guide).