diff --git a/perllib/Integrations/Confirm.pm b/perllib/Integrations/Confirm.pm
index 6e205d072..326d11124 100644
--- a/perllib/Integrations/Confirm.pm
+++ b/perllib/Integrations/Confirm.pm
@@ -456,34 +456,19 @@ sub perform_request_graphql {
 sub job_status_logs_graphql_query {
     my ( $self, %args ) = @_;
 
-    my @job_type_codes
-        = keys %{ $self->config->{job_service_whitelist} // () };
-
-    my @status_codes
-        = keys %{ $self->config->{job_reverse_status_mapping} // () };
-
-    my (
-        $start_date,
-        $end_date,
-        $job_type_codes_str,
-        $status_codes_str,
-    ) = (
-        $args{start_date},
-        $args{end_date},
-        join( '","', @job_type_codes ),
-        join( '","', @status_codes ),
-    );
+    my $job_type_codes = join '","', sort keys %{ $self->config->{job_service_whitelist} // () };
+    my $status_filter = $args{jobs_status_filter} || "";
 
     return <<GRAPHQL;
 {
     jobStatusLogs(
         filter: {
             loggedDate: {
-                greaterThanEquals: "$start_date"
-                lessThanEquals: "$end_date"
+                greaterThanEquals: "$args{start_date}"
+                lessThanEquals: "$args{end_date}"
             }
             statusCode: {
-                inList: [ "$status_codes_str" ]
+                $status_filter
             }
         }
     ) {
@@ -496,7 +481,7 @@ sub job_status_logs_graphql_query {
             jobType(
                 filter: {
                     code: {
-                        inList: [ "$job_type_codes_str" ]
+                        inList: [ "$job_type_codes" ]
                     }
                 }
             ){
@@ -511,38 +496,25 @@ GRAPHQL
 sub jobs_graphql_query {
     my ( $self, %args ) = @_;
 
-    my @job_type_codes
-        = keys %{ $self->config->{job_service_whitelist} // () };
-
-    my @status_codes
-        = keys %{ $self->config->{job_reverse_status_mapping} // () };
-
-    my (
-        $start_date,
-        $end_date,
-        $job_type_codes_str,
-        $status_codes_str,
-    ) = (
-        $args{start_date},
-        $args{end_date},
-        join( '","', @job_type_codes ),
-        join( '","', @status_codes ),
-    );
+    my $job_type_codes = join '","', sort keys %{ $self->config->{job_service_whitelist} // () };
+    my $jobs_extra_filter = $args{jobs_extra_filter} || "";
+    my $status_filter = $args{jobs_status_filter} || "";
 
     return <<"GRAPHQL"
 {
     jobs (
         filter: {
             entryDate: {
-                greaterThanEquals: "$start_date"
-                lessThanEquals: "$end_date"
+                greaterThanEquals: "$args{start_date}"
+                lessThanEquals: "$args{end_date}"
             }
+            $jobs_extra_filter
         }
     ){
         jobType(
             filter: {
                 code: {
-                    inList: [ "$job_type_codes_str" ]
+                    inList: [ "$job_type_codes" ]
                 }
             }
         ){
@@ -550,10 +522,10 @@ sub jobs_graphql_query {
             name
         }
 
-        statusLogs (
+        currentStatusLog (
             filter: {
                 statusCode: {
-                    inList: [ "$status_codes_str" ]
+                    $status_filter
                 }
             }
         ) {
diff --git a/perllib/Open311/Endpoint/Integration/Confirm.pm b/perllib/Open311/Endpoint/Integration/Confirm.pm
index fbc8dcb53..d5a0ee52d 100644
--- a/perllib/Open311/Endpoint/Integration/Confirm.pm
+++ b/perllib/Open311/Endpoint/Integration/Confirm.pm
@@ -767,11 +767,13 @@ sub _get_service_request_updates_for_jobs {
     my $status_logs = $integ->GetJobStatusLogs(
         start_date => $args->{start_date},
         end_date   => $args->{end_date},
+        jobs_status_filter => $self->jobs_status_filter,
     );
 
     for my $log ( @{$status_logs} ) {
         my $status
             = $self->job_reverse_status_mapping->{ $log->{statusCode} };
+        next if $status && $status eq 'IGNORE';
 
         if (!$status) {
             # This shouldn't happen given that we filter by status code
@@ -1411,6 +1413,13 @@ and appends them to the $requests array as Open311 ServiceRequests.
 
 =cut
 
+sub jobs_extra_filter { "" }
+sub jobs_status_filter {
+    my $self = shift;
+    my $status_codes = join '","', sort keys %{ $self->job_reverse_status_mapping // () };
+    return "inList: [ \"$status_codes\" ]";
+}
+
 sub _get_service_requests_for_jobs {
     my ($self, $integ, $services, $args, $requests) = @_;
 
@@ -1419,6 +1428,8 @@ sub _get_service_requests_for_jobs {
     my $jobs = $integ->GetJobs(
         start_date => $args->{start_date},
         end_date   => $args->{end_date},
+        jobs_extra_filter => $self->jobs_extra_filter,
+        jobs_status_filter => $self->jobs_status_filter,
     );
 
     for my $job (@$jobs) {
@@ -1447,8 +1458,8 @@ sub _get_service_requests_for_jobs {
             next;
         }
 
-        my $last_status_log = $job->{statusLogs}[-1];
-        unless ($last_status_log) {
+        my $last_status_log = $job->{currentStatusLog};
+        unless ($last_status_log && %$last_status_log) {
             $self->logger->warn( "no status logs for job type code "
                     . $job->{jobType}{code}
                     . " for job $job_id" );
@@ -1457,6 +1468,7 @@ sub _get_service_requests_for_jobs {
 
         my $status = $self->job_reverse_status_mapping
             ->{ $last_status_log->{statusCode} };
+        next if $status && $status eq 'IGNORE';
         unless ($status) {
             # This shouldn't happen given that we filter by status code
             # in graphql. But just in case, default to open.
diff --git a/perllib/Open311/Endpoint/Integration/UK/Shropshire.pm b/perllib/Open311/Endpoint/Integration/UK/Shropshire.pm
index e3d8b9589..670b0a794 100644
--- a/perllib/Open311/Endpoint/Integration/UK/Shropshire.pm
+++ b/perllib/Open311/Endpoint/Integration/UK/Shropshire.pm
@@ -39,4 +39,16 @@ around process_service_request_args => sub {
     return $ret;
 };
 
+sub jobs_extra_filter {
+    return <<"GRAPHQL";
+        contractCode: { equals: "ZVC18" }
+        statusFlag: { equals: "C" }
+        actualCompletionDate: { hasValue: false }
+GRAPHQL
+}
+
+sub jobs_status_filter {
+    return 'notEquals: "X020"';
+}
+
 1;
diff --git a/t/open311/endpoint/confirm.t b/t/open311/endpoint/confirm.t
index f44478ad6..842f179bd 100644
--- a/t/open311/endpoint/confirm.t
+++ b/t/open311/endpoint/confirm.t
@@ -318,12 +318,10 @@ $open311->mock( perform_request_graphql => sub {
                             code => 'ASAP',
                             name => 'ASAP',
                         },
-                        statusLogs => [
-                            {
-                                loggedDate => '2023-12-01T00:00:00',
-                                statusCode => 'OPEN',
-                            },
-                        ],
+                        currentStatusLog => {
+                            loggedDate => '2023-12-01T00:00:00',
+                            statusCode => 'OPEN',
+                        },
                     },
                     {
                         description => 'A completed job',
@@ -340,16 +338,10 @@ $open311->mock( perform_request_graphql => sub {
                             code => 'ASAP',
                             name => 'ASAP',
                         },
-                        statusLogs => [
-                            {
-                                loggedDate => '2023-12-01T00:00:00',
-                                statusCode => 'OPEN',
-                            },
-                            {
-                                loggedDate => '2024-01-01T00:00:00',
-                                statusCode => 'FIXED',
-                            },
-                        ],
+                        currentStatusLog => {
+                            loggedDate => '2024-01-01T00:00:00',
+                            statusCode => 'FIXED',
+                        },
                     },
 
                     # Filtered out
@@ -368,16 +360,10 @@ $open311->mock( perform_request_graphql => sub {
                             code => 'ASAP',
                             name => 'ASAP',
                         },
-                        statusLogs => [
-                            {
-                                loggedDate => '2023-12-01T00:00:00',
-                                statusCode => 'OPEN',
-                            },
-                            {
-                                loggedDate => '2023-12-01T01:00:00',
-                                statusCode => 'SHUT',
-                            },
-                        ],
+                        currentStatusLog => {
+                            loggedDate => '2023-12-01T01:00:00',
+                            statusCode => 'SHUT',
+                        },
                     },
                     {
                         description => 'A job with no status logs',
@@ -394,7 +380,7 @@ $open311->mock( perform_request_graphql => sub {
                             code => 'ASAP',
                             name => 'ASAP',
                         },
-                        statusLogs => [],
+                        currentStatusLog => {},
                     },
                     {
                         description => 'A job with EOFY priority',
@@ -411,7 +397,7 @@ $open311->mock( perform_request_graphql => sub {
                             code => 'EOFY',
                             name => 'End Of Financial Year',
                         },
-                        statusLogs => [],
+                        currentStatusLog => {},
                     },
                 ],
             },