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BusinessProcess missing, causing failed deploys and empty retrieves despite exisiting in org and defined in recordType-meta #3254

@mmowris

Description

@mmowris

Note
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Summary

When I try to deploy to a scratch org, deploy fails due to "missing" BusinessProcess/record types missing BusinessProcess. This is despite them being defined, being individually deployed, being deployed together, being defined in manifest and retrieved using manifest (everything retrieved except BusinessProcess), etc. These "don't exist" unless I query - which they return fine using sf data query so these definitely exist in all our orgs.

Against our prod/sandboxes org I cant pull certain metadata that should be in CustomObject (if I'm reading their docs right). The issue is w/ sf project retrieve start -m BusinessProcess -o <any-org>. BusinessProcess should live under RecordType (which returns empty for my retrieves as well, have to use CustomObject).

It seems like BusinessProcess may have been moved out of metadata api and into CustomObject, but despite being defined in the xml. The one thing I noticed is the picklist values from Support Process or Sales Process (which are BusinessProcess) are not in the RecordType picklist. Even if I manually add the name of process and values, they do not pull that way or pulling down new CustomObject metadata. The only reference is 3rd property which doesn't pull anything into force-app for any BusinessProcess related to any object Case/Lead for us. XML Snippet:

<?xml version="1.0" encoding="UTF-8"?>
<RecordType xmlns="http://soap.sforce.com/2006/04/metadata">
    <fullName>Some_Name</fullName>
    <active>true</active>
    <businessProcess>Some Process</businessProcess> // or Some_Process
    <label>Some Label</label>
    <picklistValues>
    </picklistValues>
</RecordType>
PS C:\Users\MatthewMowris\swh> sf data query --query 'SELECT Name FROM BusinessProcess' -o devhub
┌────────────────────┐
│ NAME               │
├────────────────────┤
│ Default            │
│ TMDA               │
│ VACI               │
│ VACI Coaching      │
│ VACI Claim Process │
└────────────────────┘

Total number of records retrieved: 5.
Querying Data... done
PS C:\Users\MatthewMowris\swh> sf project retrieve start -m BusinessProcess -o devhub

 ────────────── Retrieving Metadata ──────────────

 Retrieving v62.0 metadata from mmowris@servedwithhonor.com using the v63.0 SOAP API

 :heavy_check_mark: Preparing retrieve request 9ms
 :heavy_check_mark: Sending request to org 226ms
 :heavy_check_mark: Waiting for the org to respond 7.18s
 :heavy_check_mark: Done 0ms

 Status: Succeeded
 Elapsed Time: 7.41s

 »   Warning: Nothing retrieved
PS C:\Users\MatthewMowris\swh>

Tip

use sf doctor --create-issue to automatically fill the required information

Expected result

This should pull a business process

Actual result

no records found

Additional information

System Information

powershell and bash

{
"architecture": "win32-x64",
"cliVersion": "@salesforce/cli/2.81.9",
"nodeVersion": "node-v22.14.0",
"osVersion": "Windows_NT 10.0.26100",
"rootPath": "C:\Users\MatthewMowris\AppData\Local\sf\client\2.81.9-b9aef0c",
"shell": "C:\Program Files\Git\usr\bin\bash.exe",
"pluginVersions": [
"@oclif/plugin-autocomplete 3.2.26 (core)",
"@oclif/plugin-commands 4.1.22 (core)",
"@oclif/plugin-help 6.2.27 (core)",
"@oclif/plugin-not-found 3.2.47 (core)",
"@oclif/plugin-plugins 5.4.36 (core)",
"@oclif/plugin-search 1.2.23 (core)",
"@oclif/plugin-update 4.6.35 (core)",
"@oclif/plugin-version 2.2.26 (core)",
"@oclif/plugin-warn-if-update-available 3.1.38 (core)",
"@oclif/plugin-which 3.2.34 (core)",
"@salesforce/cli 2.81.9 (core)",
"apex 3.6.10 (core)",
"api 1.3.3 (core)",
"auth 3.6.106 (core)",
"data 4.0.22 (core)",
"deploy-retrieve 3.21.0 (core)",
"info 3.4.48 (core)",
"limits 3.3.49 (core)",
"marketplace 1.3.7 (core)",
"org 5.5.1 (core)",
"packaging 2.11.0 (core)",
"schema 3.3.56 (core)",
"settings 2.4.20 (core)",
"sobject 1.4.53 (core)",
"telemetry 3.6.36 (core)",
"templates 56.3.41 (core)",
"trust 3.7.73 (core)",
"user 3.6.13 (core)"
]
}

Output of sf doctor

AzureAD+MatthewMowris@LAPTOP-G4393125 MINGW64 ~/swh (SD-297-Github-Enhancement-Discovery)
$ "/c/Users/MatthewMowris/AppData/Local/sf/client/bin/sf.cmd" doctor --command "project retrieve start -m BusinessProcess -o dev-sandbox" --json

{
  "status": 0,
  "result": {
    "versionDetail": {
      "architecture": "win32-x64",
      "cliVersion": "@salesforce/cli/2.81.9",
      "nodeVersion": "node-v22.14.0",
      "osVersion": "Windows_NT 10.0.26100",
      "rootPath": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf\\client\\2.81.9-b9aef0c",
      "shell": "C:\\Program Files\\Git\\usr\\bin\\bash.exe",
      "pluginVersions": [
        "@oclif/plugin-autocomplete 3.2.26 (core)",
        "@oclif/plugin-commands 4.1.22 (core)",
        "@oclif/plugin-help 6.2.27 (core)",
        "@oclif/plugin-not-found 3.2.47 (core)",
        "@oclif/plugin-plugins 5.4.36 (core)",
        "@oclif/plugin-search 1.2.23 (core)",
        "@oclif/plugin-update 4.6.35 (core)",
        "@oclif/plugin-version 2.2.26 (core)",
        "@oclif/plugin-warn-if-update-available 3.1.38 (core)",
        "@oclif/plugin-which 3.2.34 (core)",
        "@salesforce/cli 2.81.9 (core)",
        "apex 3.6.10 (core)",
        "api 1.3.3 (core)",
        "auth 3.6.106 (core)",
        "data 4.0.22 (core)",
        "deploy-retrieve 3.21.0 (core)",
        "info 3.4.48 (core)",
        "limits 3.3.49 (core)",
        "marketplace 1.3.7 (core)",
        "org 5.5.1 (core)",
        "packaging 2.11.0 (core)",
        "schema 3.3.56 (core)",
        "settings 2.4.20 (core)",
        "sobject 1.4.53 (core)",
        "telemetry 3.6.36 (core)",
        "templates 56.3.41 (core)",
        "trust 3.7.73 (core)",
        "user 3.6.13 (core)"
      ]
    },
    "sfdxEnvVars": [],
    "sfEnvVars": [
      [
        "SF_AUTOUPDATE_DISABLE",
        "true"
      ],
      [
        "SF_BINPATH",
        "C:\\Users\\MatthewMowris\\AppData\\Local\\sf\\client\\bin\\sf"
      ],
      [
        "SF_DISABLE_AUTOUPDATE",
        "true"
      ],
      [
        "SF_UPDATE_INSTRUCTIONS",
        "Use \"npm update --global @salesforce/cli\" to update npm-based installations."
      ]
    ],
    "proxyEnvVars": [],
    "cliConfig": {
      "arch": "x64",
      "bin": "sf",
      "binAliases": [
        "sfdx"
      ],
      "binPath": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf\\client\\bin\\sf",
      "cacheDir": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf",
      "channel": "stable",
      "configDir": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf",
      "dataDir": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf",
      "dirname": "sf",
      "flexibleTaxonomy": true,
      "home": "C:\\Users\\MatthewMowris",
      "isSingleCommandCLI": false,
      "name": "@salesforce/cli",
      "nsisCustomization": "scripts/nsis.nsi",
      "platform": "win32",
      "root": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf\\client\\2.81.9-b9aef0c",
      "shell": "C:\\Program Files\\Git\\usr\\bin\\bash.exe",
      "theme": {
        "bin": "blueBright",
        "command": "blueBright",
        "dollarSign": "green",
        "flag": "green",
        "flagDefaultValue": "blueBright",
        "flagOptions": "blueBright",
        "flagRequired": "red",
        "sectionHeader": "blue",
        "topic": "blueBright",
        "json": {
          "brace": "whiteBright",
          "bracket": "whiteBright",
          "comma": "green",
          "key": "blueBright",
          "string": "greenBright",
          "number": "blue",
          "boolean": "redBright",
          "null": "blackBright"
        }
      },
      "topicSeparator": " ",
      "updateConfig": {
        "node": {
          "options": [
            "--no-deprecation"
          ]
        },
        "s3": {
          "bucket": "dfc-data-production",
          "host": "https://developer.salesforce.com",
          "templates": {
            "target": {
              "baseDir": "<%- bin %>",
              "manifest": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %><%- platform %>-<%- arch %>",
              "unversioned": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %><%- bin %>-<%- platform %>-<%- arch %><%- ext %>",
              "versioned": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %><%- bin %>-v<%- version %>/<%- bin %>-v<%- version %>-<%- platform %>-<%- arch %><%- ext %>"
            },
            "vanilla": {
              "baseDir": "<%- bin %>",
              "manifest": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %>version",
              "unversioned": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %><%- bin %><%- ext %>",
              "versioned": "<%- channel === 'stable' ? '' : 'channels/' + channel + '/' %><%- bin %>-v<%- version %>/<%- bin %>-v<%- version %><%- ext %>"
            }
          }
        }
      },
      "userAgent": "@salesforce/cli/2.81.9 win32-x64 node-v22.14.0",
      "valid": true,
      "version": "2.81.9",
      "warned": false,
      "windows": true,
      "_base": "@oclif/core@4.2.10",
      "_commands": {},
      "_topics": {},
      "commandPermutations": {
        "validPermutations": {}
      },
      "pluginLoader": {
        "options": {
          "root": "C:\\Users\\MatthewMowris\\AppData\\Local\\sf\\client\\2.81.9-b9aef0c\\dist"
        },
        "errors": [],
        "plugins": {},
        "pluginsProvided": false
      },
      "topicPermutations": {
        "validPermutations": {}
      },
      "nodeEngine": ">=18.6.0"
    },
    "pluginSpecificData": {
      "@salesforce/plugin-deploy-retrieve": [
        {
          "sourceApiVersion": "62.0",
          "targetDevHubApiVersion": "63.0"
        }
      ],
      "@salesforce/plugin-auth": [
        {
          "isUsingGenericKeychain": true,
          "sfCryptoV2Support": true,
          "cryptoVersion": "v1"
        }
      ]
    },
    "diagnosticResults": [
      {
        "testName": "salesforcedx plugin isn’t installed",
        "status": "pass"
      },
      {
        "testName": "you don't have any linked plugins",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-trust] can ping: https://registry.npmjs.org",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-trust] can ping: https://registry.yarnpkg.com",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-trust] can ping: https://registry.npmjs.org/",
        "status": "pass"
      },
      {
        "testName": "using latest or latest-rc CLI version",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-deploy-retrieve] sourceApiVersion matches apiVersion",
        "status": "pass"
      },
      {
        "testName": "can access: https://test.salesforce.com",
        "status": "pass"
      {
        "testName": "can access: https://developer.salesforce.com/media/salesforce-cli/sf/channels/stable/sf-win32-x64-buildmanifest",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-auth] CLI supports v2 crypto",
        "status": "pass"
      },
      {
        "testName": "[@salesforce/plugin-auth] CLI using stable v1 crypto",
        "status": "pass"
      }
    ],
    "suggestions": [
      "Check https://github.com/forcedotcom/cli/issues for CLI issues posted by the community.",
      "Check http://status.salesforce.com for general Salesforce availability and performance.",
      "using npm registry https://registry.npmjs.org/ from npm config"
    ],
    "logFilePaths": [
      "C:\\Users\\MatthewMowris\\swh\\1743431236457-command-stdout.log",
      "C:\\Users\\MatthewMowris\\swh\\1743431236457-command-debug.log",
      "C:\\Users\\MatthewMowris\\swh\\1743431236457-diagnosis.json",
      "C:\\Users\\MatthewMowris\\swh\\1743431236457-diagnosis.json"
    ],
    "commandExitCode": 0,
    "commandName": "sf project retrieve start -m BusinessProcess -o dev-sandbox --dev-debug"
  },
  "warnings": []
}

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