diff --git a/pyproject.toml b/pyproject.toml
index 0fafd65f43..3e8292a1aa 100644
--- a/pyproject.toml
+++ b/pyproject.toml
@@ -40,6 +40,7 @@ test = [
     "pytest-django",
     "pytest-mock",
     "pytest-playwright", # only for writing tests. run tests using playwright Docker Compose service
+    "pyotp",
     "pytest-socket",
 ]
 
diff --git a/tests/playwright/test_healthcheck.py b/tests/playwright/healthcheck_tests/test_healthcheck.py
similarity index 69%
rename from tests/playwright/test_healthcheck.py
rename to tests/playwright/healthcheck_tests/test_healthcheck.py
index 51b6ce9672..87c65fc58f 100644
--- a/tests/playwright/test_healthcheck.py
+++ b/tests/playwright/healthcheck_tests/test_healthcheck.py
@@ -2,6 +2,6 @@
 
 
 def test_dev_healthcheck(page: Page):
-    page.goto("https://dev-benefits.calitp.org/healthcheck")
+    page.goto("/healthcheck")
 
     expect(page.get_by_text("Healthy")).to_be_visible()
diff --git a/tests/playwright/qa/__init__.py b/tests/playwright/qa/__init__.py
new file mode 100644
index 0000000000..e69de29bb2
diff --git a/tests/playwright/qa/config.yml b/tests/playwright/qa/config.yml
new file mode 100644
index 0000000000..7bb4005721
--- /dev/null
+++ b/tests/playwright/qa/config.yml
@@ -0,0 +1,69 @@
+test:
+  - agency: "California State Transit"
+    flow: "Older Adult"
+    username: "username"
+    password: "password"
+    totp_secret: "secret"
+    card_user: "user"
+    card_number: "number"
+    card_expiration: "exp"
+    card_ccv: "ccv"
+  - agency: "California State Transit"
+    flow: "U.S. Veteran"
+    username: "username"
+    password: "password"
+    totp_secret: "secret"
+    card_user: "user"
+    card_number: "number"
+    card_expiration: "exp"
+    card_ccv: "ccv"
+  - agency: "California State Transit"
+    flow: "CalFresh Cardholder"
+    username: "username"
+    password: "password"
+    totp_secret: "secret"
+    card_user: "user"
+    card_number: "number"
+    card_expiration: "exp"
+    card_ccv: "ccv"
+  - agency: "California State Transit"
+    flow: "Agency Cardholder"
+    sub: "sub"
+    name: "name"
+    card_user: "user"
+    card_number: "number"
+    card_expiration: "exp"
+    card_ccv: "ccv"
+  - agency: "California State Transit"
+    flow: "Medicare Cardholder"
+    username: "username"
+    password: "password"
+    card_user: "user"
+    card_number: "number"
+    card_expiration: "exp"
+    card_ccv: "ccv"
+
+older_adult:
+  name: "Older Adult"
+  tests:
+    - agency: "California State Transit"
+      username: "username"
+      password: "password"
+      totp_secret: "secret"
+      card_user: "user"
+      card_number: "number"
+      card_expiration: "exp"
+      card_ccv: "ccv"
+
+veteran:
+  name: "U.S. Veteran"
+  tests:
+    - agency: "California State Transit"
+      name: "U.S. Veteran"
+      username: "username"
+      password: "password"
+      totp_secret: "secret"
+      card_user: "user"
+      card_number: "number"
+      card_expiration: "exp"
+      card_ccv: "ccv"
diff --git a/tests/playwright/qa/conftest.py b/tests/playwright/qa/conftest.py
new file mode 100644
index 0000000000..c529f689b0
--- /dev/null
+++ b/tests/playwright/qa/conftest.py
@@ -0,0 +1,55 @@
+from dataclasses import dataclass
+import pytest
+
+
+@dataclass
+class AgencyFlow:
+    agency: str
+    flow: str
+
+
+@dataclass
+class AgencyCardCredentials:
+    sub: str
+    name: str
+
+
+@dataclass
+class PaymentCard:
+    cardholder_name: str
+    card_number: str
+    expiration: str
+    security_code: str
+
+
+@pytest.fixture
+def browser_context_args():
+    return dict(user_agent="cal-itp/benefits-smoke-test")
+
+
+@pytest.fixture
+def agency_card_flows():
+    return [
+        (
+            AgencyFlow(agency="California State Transit", flow="Agency Cardholder"),
+            AgencyCardCredentials(sub="71162", name="Box"),
+        ),
+        (
+            AgencyFlow(agency="Monterey-Salinas Transit", flow="Courtesy Card"),
+            AgencyCardCredentials(sub="71162", name="Box"),
+        ),
+        (
+            AgencyFlow(agency="Santa Barbara MTD", flow="Reduced Fare Mobility ID"),
+            AgencyCardCredentials(sub="1234", name="Barbara"),
+        ),
+    ]
+
+
+@pytest.fixture
+def valid_payment_card():
+    return PaymentCard(
+        cardholder_name="Test User",
+        card_number="4111 1111 1111 1111",
+        expiration="12/34",
+        security_code="123",
+    )
diff --git a/tests/playwright/qa/models.py b/tests/playwright/qa/models.py
new file mode 100644
index 0000000000..a51785b11b
--- /dev/null
+++ b/tests/playwright/qa/models.py
@@ -0,0 +1,156 @@
+"""
+Page object models for Playwright tests.
+
+https://playwright.dev/python/docs/pom
+"""
+
+from playwright.sync_api import Page
+
+from .conftest import PaymentCard
+
+
+class Index:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def select_agency(self, agency_name):
+        page = self.page
+        page.get_by_role("link", name="Choose your Provider").click()
+        page.get_by_role("link", name=agency_name).click()
+
+        return EligibilityIndex(page)
+
+
+class EligibilityIndex:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def select_flow(self, flow_name):
+        page = self.page
+        page.get_by_label(flow_name).check()
+        page.wait_for_load_state("networkidle")  # wait for reCAPTCHA to finish loading
+        page.get_by_role("button", name="Choose this benefit").click()
+
+        return EligibilityStart(page)
+
+
+class EligibilityStart:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def click_continue(self):
+        page = self.page
+        page.get_by_role("link", name="Continue").click()
+
+        return EligibilityConfirm(page)
+
+    def get_started_with_login_gov(self):
+        page = self.page
+        page.get_by_role("link", name="Get started with Login.gov").click()
+
+        return LoginGov(page)
+
+    def continue_to_medicare_gov(self):
+        page = self.page
+        page.get_by_role("button", name="Continue to Medicare.gov").click()
+
+        return MedicareGov(page)
+
+
+class EligibilityConfirm:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def submit_form(self, sub, name):
+        page = self.page
+        page.locator("#sub").click()
+
+        page.locator("#sub").fill(sub)
+        page.keyboard.press("Tab")
+
+        page.locator("#name").fill(name)
+
+        page.get_by_role("button", name="Find my record").click()
+
+        return EnrollmentIndex(page)
+
+
+class LoginGov:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def sign_in(self, username, password):
+        page = self.page
+        page.get_by_label("Email address").click()
+        page.get_by_label("Email address").fill(username)
+        page.get_by_label("Email address").press("Tab")
+
+        page.get_by_label("Password", exact=True).fill(password)
+
+        page.get_by_role("button", name="Sign in").click()
+
+    def enter_otp(self, one_time_password):
+        page = self.page
+        page.get_by_label("One-time code").click()
+        page.get_by_label("One-time code").fill(one_time_password)
+
+        page.get_by_role("button", name="Submit").click()
+
+        return EnrollmentIndex(page)
+
+
+class MedicareGov:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def log_in(self, username, password):
+        page = self.page
+
+        page.get_by_label("Username", exact=True).click()
+        page.get_by_label("Username", exact=True).fill(username)
+
+        page.get_by_label("Password").fill(password)
+
+        page.get_by_role("button", name="Log in").click()
+
+    def accept_consent_screen(self):
+        page = self.page
+        page.get_by_role("button", name="Connect").click()
+
+        return EnrollmentIndex(page)
+
+
+class EnrollmentIndex:
+    def __init__(self, page: Page):
+        self.page = page
+
+    def enroll(self, payment_card: PaymentCard):
+        page = self.page
+
+        with page.expect_popup() as popup_info:
+            page.get_by_role("button", name="Enroll").click()
+
+        popup = popup_info.value
+        popup.wait_for_timeout(3000)
+
+        popup.get_by_text("Cardholder name").click()
+
+        popup.get_by_label("Cardholder name").fill(payment_card.cardholder_name)
+        popup.keyboard.press("Tab")
+
+        popup.get_by_label("Card number").fill(payment_card.card_number)
+        popup.keyboard.press("Tab")
+
+        popup.get_by_label("mm/yy").fill(payment_card.expiration)
+        popup.keyboard.press("Tab")
+
+        popup.get_by_text("Security code", exact=True).click()
+        popup.get_by_label("Security code").fill(payment_card.security_code)
+
+        # trigger form validation - not sure why their form behaves this way
+        popup.keyboard.press("Shift+Tab")
+        popup.keyboard.press("Shift+Tab")
+        popup.keyboard.press("Shift+Tab")
+        popup.keyboard.press("Tab")
+
+        popup.get_by_role("group", name="Enter your card details").get_by_role("button").click()
diff --git a/tests/playwright/qa/test_agency_flow.py b/tests/playwright/qa/test_agency_flow.py
new file mode 100644
index 0000000000..0af99a7e96
--- /dev/null
+++ b/tests/playwright/qa/test_agency_flow.py
@@ -0,0 +1,25 @@
+from playwright.sync_api import BrowserContext, expect
+
+from .models import Index
+
+
+def test_agency_card_flow(context: BrowserContext, base_url, agency_card_flows, valid_payment_card):
+    for agency_flow, cred in agency_card_flows:
+        print(agency_flow)
+
+        page = context.new_page()
+
+        page.goto(base_url)
+
+        index = Index(page)
+        eligibility_index = index.select_agency(agency_flow.agency)
+        eligibility_start = eligibility_index.select_flow(agency_flow.flow)
+        eligibility_confirm = eligibility_start.click_continue()
+        enrollment_index = eligibility_confirm.submit_form(cred.sub, cred.name)
+        enrollment_index.enroll(valid_payment_card)
+
+        # enrollment can take a bit
+        page.wait_for_timeout(15000)
+
+        success_message = page.get_by_text("You can now use your contactless card to tap to ride with a reduced fare!")
+        expect(success_message).to_be_visible()
diff --git a/tests/playwright/qa/test_login_gov_flow.py b/tests/playwright/qa/test_login_gov_flow.py
new file mode 100644
index 0000000000..5854af1d3c
--- /dev/null
+++ b/tests/playwright/qa/test_login_gov_flow.py
@@ -0,0 +1,93 @@
+import os
+
+from playwright.sync_api import BrowserContext, expect
+import pyotp
+
+from .models import Index
+
+
+def test_older_adult_flow(context: BrowserContext, base_url):
+    page = context.new_page()
+
+    page.goto(base_url)
+
+    index = Index(page)
+    eligibility_index = index.select_agency("California State Transit")
+    eligibility_start = eligibility_index.select_flow("Older Adult")
+
+    login_gov = eligibility_start.get_started_with_login_gov()
+
+    username = os.environ.get("PLAYWRIGHT_LOGIN_GOV_OLDER_ADULT_USERNAME")
+    password = os.environ.get("PLAYWRIGHT_LOGIN_GOV_OLDER_ADULT_PASSWORD")
+    login_gov.sign_in(username, password)
+
+    authenticator_secret = os.environ.get("PLAYWRIGHT_LOGIN_GOV_OLDER_ADULT_AUTHENTICATOR_SECRET")
+    # create instance of "authenticator app"
+    totp = pyotp.TOTP(authenticator_secret)
+    enrollment_index = login_gov.enter_otp(totp.now())
+
+    enrollment_index.enroll("Test User", "4111 1111 1111 1111", "12/34", "123")
+
+    # enrollment can take a bit
+    page.wait_for_timeout(10000)
+
+    success_message = page.get_by_text("You can now use your contactless card to tap to ride with a reduced fare!")
+    expect(success_message).to_be_visible()
+
+
+def test_us_veteran_flow(context: BrowserContext, base_url):
+    page = context.new_page()
+
+    page.goto(base_url)
+
+    index = Index(page)
+    eligibility_index = index.select_agency("California State Transit")
+    eligibility_start = eligibility_index.select_flow("U.S. Veteran")
+
+    login_gov = eligibility_start.get_started_with_login_gov()
+
+    username = os.environ.get("PLAYWRIGHT_LOGIN_GOV_VETERAN_USERNAME")
+    password = os.environ.get("PLAYWRIGHT_LOGIN_GOV_VETERAN_PASSWORD")
+    login_gov.sign_in(username, password)
+
+    authenticator_secret = os.environ.get("PLAYWRIGHT_LOGIN_GOV_VETERAN_AUTHENTICATOR_SECRET")
+    # create instance of "authenticator app"
+    totp = pyotp.TOTP(authenticator_secret)
+    enrollment_index = login_gov.enter_otp(totp.now())
+
+    enrollment_index.enroll("Test User", "4111 1111 1111 1111", "12/34", "123")
+
+    # enrollment can take a bit
+    page.wait_for_timeout(10000)
+
+    success_message = page.get_by_text("You can now use your contactless card to tap to ride with a reduced fare!")
+    expect(success_message).to_be_visible()
+
+
+def test_calfresh_cardholder_flow(context: BrowserContext, base_url):
+    page = context.new_page()
+
+    page.goto(base_url)
+
+    index = Index(page)
+    eligibility_index = index.select_agency("California State Transit")
+    eligibility_start = eligibility_index.select_flow("CalFresh Cardholder")
+
+    login_gov = eligibility_start.get_started_with_login_gov()
+
+    username = os.environ.get("PLAYWRIGHT_LOGIN_GOV_CALFRESH_USERNAME")
+    password = os.environ.get("PLAYWRIGHT_LOGIN_GOV_CALFRESH_PASSWORD")
+    login_gov.sign_in(username, password)
+
+    authenticator_secret = os.environ.get("PLAYWRIGHT_LOGIN_GOV_CALFRESH_AUTHENTICATOR_SECRET")
+    # create instance of "authenticator app"
+    totp = pyotp.TOTP(authenticator_secret)
+    enrollment_index = login_gov.enter_otp(totp.now())
+
+    enrollment_index.enroll("Test User", "4111 1111 1111 1111", "12/34", "123")
+
+    # enrollment can take a bit
+    page.wait_for_timeout(10000)
+
+    reenrollment_error_message = page.get_by_text("You are still enrolled in this benefit")
+    expect(reenrollment_error_message).to_be_visible()
diff --git a/tests/playwright/qa/test_medicare_flow.py b/tests/playwright/qa/test_medicare_flow.py
new file mode 100644
index 0000000000..339d819c36
--- /dev/null
+++ b/tests/playwright/qa/test_medicare_flow.py
@@ -0,0 +1,32 @@
+import os
+from playwright.sync_api import BrowserContext, expect
+
+from .models import Index
+
+
+def test_medicare_cardholder_flow(context: BrowserContext, base_url):
+    page = context.new_page()
+
+    page.goto(base_url)
+
+    index = Index(page)
+    eligibility_index = index.select_agency("California State Transit")
+    eligibility_start = eligibility_index.select_flow("Medicare Cardholder")
+
+    # avoid looking like a bot
+    page.add_init_script("delete Object.getPrototypeOf(navigator).webdriver")
+
+    medicare_gov = eligibility_start.continue_to_medicare_gov()
+
+    username = os.environ.get("PLAYWRIGHT_MEDICARE_GOV_USERNAME")
+    password = os.environ.get("PLAYWRIGHT_MEDICARE_GOV_PASSWORD")
+    medicare_gov.log_in(username, password)
+    enrollment_index = medicare_gov.accept_consent_screen()
+
+    enrollment_index.enroll("Test User", "4111 1111 1111 1111", "12/34", "123")
+
+    # enrollment can take a bit
+    page.wait_for_timeout(10000)
+
+    success_message = page.get_by_text("You can now use your contactless card to tap to ride with a reduced fare!")
+    expect(success_message).to_be_visible()
diff --git a/tests/playwright/requirements.txt b/tests/playwright/requirements.txt
index 93497efddf..fc5f0f216b 100644
--- a/tests/playwright/requirements.txt
+++ b/tests/playwright/requirements.txt
@@ -1,4 +1,5 @@
 playwright==1.51.0 # needs to match version on Docker image
+pyotp
 pytest
 pytest-playwright
 pytest-reporter-html1
diff --git a/tests/playwright/run.sh b/tests/playwright/run.sh
index d390fc1e27..4bb9559e7c 100755
--- a/tests/playwright/run.sh
+++ b/tests/playwright/run.sh
@@ -2,4 +2,6 @@
 
 set -e
 
-pytest
+BASE_URL="https://dev-benefits.calitp.org"
+
+pytest --base-url $BASE_URL