diff --git a/content/growing/plain-language.md b/content/growing/plain-language.md index 4673c34..4bb2242 100644 --- a/content/growing/plain-language.md +++ b/content/growing/plain-language.md @@ -1,18 +1,54 @@ ---- -title: Plain Language Federal Resources -description: Resources and training on Plain Language -permalink: /growing/plain-language/ -layout: layouts/page -section: growing -tags: ospo -eleventyNavigation: - parent: ospo-growing - key: ospo-growing-plainlanguage - order: 9 - title: Plain Language -sidenav: true -sticky_sidenav: true ---- - -- [Plainlanguage.gov](https://www.plainlanguage.gov/guidelines/) -- [Federal Plain Language Guidance](https://digital.gov/resources/federal-plain-language-guidelines/) +## What is Plain Language? + +Plain language is communication that people can understand the first time they read or hear it. It helps readers quickly find information, understand what it means, and take appropriate action. + +## Why Plain Language Matters +Using plain language helps organizations: + +* Improve accessibility +* Reduce misunderstandings +* Increase trust and transparency +* Make information easier to find and use +* Improve user experience across digital services + +For government organizations, plain language supports effective communication with the public and helps ensure information is accessible to everyone. +## Plain Language Best Practices + +### Know Your Audience +Understand who will use the information and what they need to accomplish. Write with their goals and level of expertise in mind. + +### Use Common Words +Avoid jargon, unnecessary acronyms, and technical terminology whenever possible. If specialized terms are required, explain them clearly. + +### Keep Sentences and Paragraphs Short +Shorter sentences and paragraphs are easier to read and understand, especially on digital platforms. + +### Use Active Voice +Active voice is generally clearer and more direct. + +Instead of: +"The application must be submitted by the user." + +Use: +"The user must submit the application." + +### Organize Information Clearly +Use headings, bullet lists, descriptive titles, and logical structure to help readers navigate content quickly. + +### Make Content Easy to Scan +Most users scan webpages before reading them in detail. Highlight important information using: +* Headings +* Bulleted lists +* Short paragraphs +* Meaningful links + +### Focus on Action +Clearly explain what readers need to do and what will happen next. + +## Federal Resources +* PlainLanguage.gov +* Federal Plain Language Guidelines +* Digital.gov Plain Language Web Writing Tips + +## Additional Reading +Digital.gov provides practical guidance for creating web content that is concise, accessible, and user-centered. Their recommendations emphasize audience-focused writing, scannable content, and clear calls to action.